Privacy Policy

Last updated: March 27, 2026

This Privacy Policy describes how ExpertFlow collects, uses, protects, and shares personal data in connection with its services.

1. Data we collect

We may collect identification and contact data, platform usage data, device technical data, activity logs, and data submitted through forms or support channels.

2. Processing purposes

We process data to provide services, manage accounts, authenticate access, respond to requests, improve features, prevent fraud, comply with legal obligations, and strengthen operational security.

3. Legal basis

Processing is carried out, as applicable, under consent, contractual necessity, legitimate interest, or legal obligations.

4. Sharing with third parties

We only share data with providers required to operate the service (infrastructure, analytics, support, communications), under contractual confidentiality obligations and appropriate security safeguards.

5. Data retention

We retain data for as long as needed to fulfill legitimate purposes, legal obligations, audits, or dispute resolution, and then delete or anonymize it when feasible.

6. International transfers

When providers located outside your country are involved, we apply contractual and organizational safeguards to protect your data in accordance with applicable law.

7. Data subject rights

You may request access, correction, deletion, objection, or portability where applicable. You may also withdraw consent when consent is the legal basis.

8. Information security

We apply reasonable technical and organizational controls to protect data against unauthorized access, alteration, loss, or improper disclosure. No system is fully infallible, so we continuously review and improve our safeguards.

9. Children

Our services are not intentionally directed to minors without legal supervision. If we detect unauthorized processing of children’s data, we will take measures to remove it.

10. Changes to this Policy

We may update this Privacy Policy due to regulatory, technical, or operational changes. The current version and update date will always be published on this page.

11. Contact

To exercise your rights or ask privacy questions, contact: legal@expertflow.inteligenciaartificialempresarial.com